WARRANTY AND SERVICE
We at Dawner Prince Electronics warrant our products to be free from failures resulting from defective parts and/or faulty workmanship in a period of two (2) years from the date of the purchase.
Dawner Prince Electronics liability under this warranty is limited to repairing or replacing defective materials that show evidence of defect, provided the product is returned to Dawner Prince Electronics WITH RETURN AUTHORIZATION. A Return Authorization number can be obtained from Dawner Prince Electronics via e-mail.
Transportation costs to Dawner Prince Electronics are the responsibility of the customer. Dawner Prince Electronics will pay for shipping from our facility to the customer.
This warranty does not cover loss or theft of products, and excludes failures caused by misuse, mechanical damage, liquid damage of any kind, device falling, unauthorized modification, shock surge inelectricity supply, lightning, improper storage and natural disasters.
For warranty service you will need an original receipt of purchase or a valid copy of the receipt.
The warranty applies to the new owner in the unlikely event you sell the pedal on.
If your unit requires servicing, please contact us at service(@)dawnerprince.com